Stakeholder Section

The members of Chenbro's Sustainable Development Committee and representatives of the assessment team identify preliminary significant issues based on GRI-G4 considerations. They refer to the AA1000 Stakeholder Engagement Standard (AA1000 SES), considering five dimensions: Dependency, Responsibility, Tension/Concern, Influence, and Diverse Perspective. The identified key stakeholders for Chenbro's sustainable development include "Employees," "Customers," "Suppliers," "Investors," "Communities," "Media," and "Government Agencies." Chenbro communicates regularly with stakeholders based on communication channels and the order of issue importance. The communication status with stakeholders is reported to the board of directors annually, and the communication situation with stakeholders for the year 2023 was reported to the board of directors on January 17, 2024.

Stakeholders	Material issues of concern	Communication channels and response methods
Investors	Corporate governance and operations, corporate image, supply chain management, risk control, R&D innovation and application development, integrity and compliance, data security, personal data protection, and human rights and efforts against child labor	Full-time staff are dedicated to overseeing investor relations Point of contact: ir@chenbro.com Annual general meetings are held to present the company's development achievements and direction. Quarterly corporate briefings are held to disclose quarterly financial reports and operational updates, and the company periodically participates in domestic and international exhibitions. Significant information is disclosed in a timely manner on the Market Observation Post System website and the company’s website. A dedicated email inbox and contact phone number have been made available.
Employees	Corporate governance and operations, corporate image, risk control, R&D innovation and application development, product quality and safety, waste management, integrity and compliance, data security and personal data protection, human rights and efforts against child labor, occupational safety and health, talent attraction and retention, talent cultivation and education and training, labor-employment relations, and ensuring an inclusive and collaborative workplace	Point of contact: hrp@chenbro.com The company’s work rules, which specify the compensation for occupational accidents and relevant insurance coverage, are available on the company’s intranet for employees to reference. Supervisors and employees hold periodical meetings to ensure an open communication channel. Internal electronic newsletters are distributed to facilitate information circulation. Regular internal training is held and employees are encouraged to apply for external training and on-the-job training. Annual free health checkups and consultations are provided to employees. Employee Welfare Committee
Customers	Corporate image, supply chain management, risk control, customer relationship management, R&D innovation and application development, product quality and safety, integrity and compliance, data security and personal data protection, human rights and efforts against child labor, corporate governance and operations, and green product design	Point of contact: info@chenbro.com The company has units dedicated to serving customers in different sales channels and regions. In addition to the headquarters in Taipei, localized services are provided via subsidiaries in the US, Europe, Shanghai and Beijing, China, and other places. Quarterly Business Review (QBR) The company periodically participates in various technological forums and international exhibitions The company cooperates with customers on matters related to products, the environment, corporate responsibility, and other related requirements, and conducts inspections for joint prevention and continuous improvement.
Suppliers	Corporate image, raw material management, water resource management, supply chain management, risk control, product quality and safety, integrity and compliance, data security and personal data protection, human rights and efforts against child labor, and green product design	Point of contact: scm@chenbro.com Suppliers and contractors are audited annually. The company has established a Green Policy, Environmental Policy, ELCC Policy, and other policies to ensure that any raw materials comply with international regulations, government directives, and customer requirements.
Community	Community participation and social care, water resource management, risk control, product quality and safety, waste management, greenhouse gases and energy management, integrity and compliance, data security and personal data protection, as well as human rights and efforts against child laborr	Full-time staff are dedicated to the company’s corporate social responsibility efforts. Point of contact: Chairperson's Office csr@chenbro.com For matters related to social participation, please refer to pages 80-82 of the annual report and the corporate social responsibility section of the company’s official website. A channel is in place for reporting violations of professional ethics, and a protection system for whistleblowers has been established. The unit responsible for accepting reports operates independently, and the files provided by whistleblowers are encrypted and protected. Point of contact: chenbrolegal@chenbro.com
Media	Community participation and social care, corporate image, integrity and compliance, and corporate governance and operations	A dedicated hot line and email are available for the dedicated unit..
Government	Community participation and social care, corporate image, water resource management, risk control, greenhouse gas and energy management, integrity and compliance, human rights and efforts against child labor, occupational safety and health, labor-employment relations, and ensuring an inclusive and collaborative workplace	A dedicated hot line and email are available for the dedicated unit. Corporate governance evaluations are held regularly.

Headquarters

CHENBRO MICOM CO.,LTD.
Address:19F., No.558, Zhongyuan Rd., Xinzhuang Dist., New Taipei City 242030, Taiwan
Tel:886-2-8226-5500

Investor Relations and Media Contact

Spokesperson
Name:Corona Chen
Title:Chief Executive Officer (CEO)
Tel: +886-2-8226-5500
Email:ir@chenbro.com

Deputy Spokesperson
Name: Sherry Lin
Title: Global Marketing Director
Tel: +886-2-8226-5500
Email: ir@chenbro.com

Media Contact
Name: Sherry Lin
Title: Global Marketing Director
Tel:+886-2-8226-5500
Email:ir@chenbro.com

IR Contact
Name: Peggy Tsai
Title: Deputy Project Manager
Tel: +886-2-8226-5500
Email: ir@chenbro.com

Procurement

Media Contact
Name: Sherry Lin
Title: Global Marketing Director
Tel: +886-2-8226-5500

CSR Mailbox

csr@chenbro.com

Services

The company was established in the Republic of China in December 1983 with the approval of the Ministry of Economic Affairs. The main business projects of the company and its subsidiaries (the Group) are computer application software design engineering; import and export trade of computer supplies and peripheral equipment; research, development, manufacturing, processing, and trading of computer peripheral equipment and their supplies; consumables; and main parts systems.

Chenbro is headquartered in Taipei, Taiwan, with subsidiaries in the US, Germany, and China, and factories in both Taiwan and China. With a comprehensive global layout and a total of more than 2,000 outstanding employees, we provide consulting and technical support services to customers around the world.
For contact information of the subsidiaries, please click here.

Whistleblowing on Violation of Professional Ethics

Chenbro, guided by principles of integrity, has established the "Code of Conduct," "Code of Integrity in Operations," and "Corporate Social Responsibility Code." These articles strictly prohibit corruption and any form of fraudulent behavior. In accordance with Article 28-1 of the Corporate Governance Guidelines, the company has set up an anonymous internal whistleblowing channel and established whistleblower protection measures. The handling unit is independent and encrypts files provided by whistleblowers for protection.

If you discover employees or individuals related to the company engaging in suspicious behavior or potential violations of Chenbro's Code of Conduct, please contact us immediately. Your report will be confidentially directed to the legal department for handling. All appropriate measures will be taken to protect your personal information and privacy.

Any personal information you provide, including your name, phone number, and email address, may be processed for investigation and contact purposes during the investigation.

Intentional fabrication of facts known to be untrue will not be tolerated. If a report is proven to be malicious or intentionally false, the company reserves the right to pursue legal action .

To facilitate prompt investigation and resolution, please provide all relevant specific information and documents. If necessary information and documents are not provided, the company cannot conduct a proper investigation.

If you fully understand and agree with these instructions, you may submit a report to: chenbrolegal@chenbro.com.

Gender Equality and Diversity

To realize diversity in the workplace, Chenbro upholds a people-oriented spirit, adhering to the principles of the Universal Declaration of Human Rights, the first and second principles of the UN Global Compact, the UN Guiding Principles on Business and Human Rights, the ILO Declaration on Fundamental Principles and Rights at Work, and all local laws and regulations. Chenbro is also a member of the Responsible Business Alliance, ensuring the protection of human rights. In addition, to uphold regulatory compliance, Chenbro continuously monitors domestic and international policies, legal commitments, and regulations that may impact its operations. The company performs deep dives into each operational location to protect employee rights.

Chenbro has established comprehensive internal mechanisms, including employment and hiring conditions, compensation and benefits systems, talent development programs, to create a diverse, equal, and inclusive workplace environment. In 2022, Chenbro's total workforce, including the Taipei headquarters, regional business offices in China, production and manufacturing bases, such as those in Jiayi, Qiansheng, Qinkun, and Qinfeng, as well as subsidiaries/branches in the US and Germany, amounts to 1,903 employees. Female employees make up 39.04% of the company’s workforce, with male employees accounting for 60.96%.