Privacy Policy

Founded in 1983, Chenbro has been the trailblazer in designing and manufacturing of own-brand rackmount system, tower server and PC chassis for over 35 years. Chenbro is not only qualified by the first-tier server brands and provides OEM, ODM and JDM services with EMS companies, but also successfully extends its business footprint to datacenters and industrial solutions by continuously investing in technologies and delivers the most trusted server and PC chassis with the highest standard of innovation.

Privacy Policy

Thank you for visiting the official Chenbro website. For your confidence when using our services and accessing information, our privacy protection policy below outlines the steps we take to safeguard your rights and interests. Please read it carefully:

1. Scope of Privacy Protection Policy

This policy outlines how Chenbro handles personally identifiable information collected while using our website services. It does not extend to any linked websites outside of our domain, or to individuals who are not authorized or involved in Chenbro’s website management.

2. Collection, Processing, and Utilization of Personal Data
  • When you interact with features such as service emails or surveys, the provided information, including your name, email address, contact details, and usage time, will be retained.
  • For general browsing, our server automatically records activities such as your IP address, usage time, browser information, and browsing/click data. This information is used internally to enhance our website services and will never be disclosed to any third party.
  • To provide accurate services, we may statistically analyze survey content. Any statistical data or explanatory text that is derived from the analysis and published elsewhere will not contain any personally identifiable information.
  • You may request Chenbro to correct or delete any inaccurate or incomplete personal data collected by our website at any time.
  • Feel free to contact us through the 'Contact Us' feature on our website or by emailing us at info@chenbro.com.
  • When visiting or using our website services, we may request necessary personal information based on the service's nature. We process and use your data only for the specified service purpose. The information will not be used for any other purpose without your express written consent.

3. Data Protection
  • Our website servers employ firewalls, antivirus systems, and other security measures to safeguard both the site and your data. Access to your personal information is restricted to authorized personnel who have signed confidentiality agreements. Any breach of these obligations will result in legal consequences.
  • When it is necessary to enlist external entities for services due to the requirements of essential business operations, we mandate and ensure strict compliance with confidentiality obligations and implement essential inspection procedures to verify adherence.

4. External Links on the Website
  • Our website pages may include links to other websites that are not covered by our website privacy protection policy. Please refer to the privacy protection policy of any linked website for relevant information.

5. Policy on Sharing Personal Data with Third Parties

Our website will never provide, exchange, rent, or sell any of your data to other individuals, groups, private companies, or government agencies, except when there is a legal or contractual obligation for us to do so.
Instances where the above provision does not apply include, but are not limited to:

  • With your written consent.
  • When explicitly required by law.
  • To prevent risks to your life, body, freedom, or property.
  • Cooperation with government agencies or academic research institutions for statistical or scholarly research based on the public interest, where the data is processed by the provider or collected in a way that does not identify specific individuals.
  • When your actions on the website violate the terms of service or may harm or impede the rights of the website or other users or cause harm to any individual. In such cases, the website management is required to disclose your personal data for identification, contact, or legal action.
  • To protect your rights and interests.
  • Any third party who assists in collecting, processing, or utilizing your data is subject to diligent supervision and management.

6. Use of Cookies

Our website uses cookies to provide you with the optimal web experience. If you do not wish to receive cookies, simply set the privacy level to high in your browser settings. If you do, please note that some parts of the website may not function correctly.

7. Revision of Privacy Protection Policy

This website’s privacy protection policy may be updated at any time to meet regulatory requirements. Any updates will be published on the website.