I am using an Intel S1400SP4 motherboard. Why can’t I obtain PMBus information via the C2W redundant power supply?
AThe C2W redundant power supply only supports PMBus 1.1, while your motherboard supports PMBus 1.2, which may cause incompatibility. Please check with your motherboard provider to confirm PMBus 1.1 compatibility.
Q2
I am using a MemoRight SSD, but the drive LED is not lighting up. Is this a compatibility issue?
AGenerally, SSDs include a diode on pin 11 to prevent short circuits, which may cause the drive LED to remain off. Please consult your SSD supplier to replace the diode with a 0Ω resistor.
Q3
Can the LED boards on the RM51924 and RM41416 communicate with the motherboard?
AThe I2C port on the motherboard is a serial interface. We reserve this feature on the LED board for customized service. If you wish to integrate the LED board with a specific motherboard, please contact our sales team for further assistance.
Q4
If the motherboard has a 7-pin SATA connector and the backplane uses a mini-SAS HD connector, can I connect with a 1SFF-8643 to 4SATA 7-pin cable?
AYes, but ensure the SATA 7-pin end of the cable is configured as the host, while the mini-SAS HD end is the client. Most commercially available cables are the opposite configuration.